Privacy Policy
At Pulse, we take your privacy seriously. This privacy policy describes how we collect, use, and share your information when you use our social connection platform for dating, friendships, and professional networking.
1. Introduction
Welcome to Pulse ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social connection platform for dating, friendships, and professional networking (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Key Points:
- We prioritize your privacy and data protection
- We only collect information necessary to provide our services
- You have control over your personal information
- We never sell your personal data to third parties
- You can skip providing sensitive information if you prefer
2. Information We Collect
2.1 Information You Provide
We collect information you directly provide to us, including:
- Account Information: Name, email address, phone number, date of birth, gender, and sexual orientation
- Profile Information: Bio, photos, interests, preferences, lifestyle information, profession, education, and religion
- Personal Preferences: Star sign, language preferences, and relationship goals
- Verification Information: Selfie photos for identity verification (optional)
- Location Information: Your location for matching purposes (with your permission)
- Communication: Messages you send through our platform and customer support interactions
Privacy Choice: You can choose to skip providing sensitive information such as religion, star sign, or detailed personal preferences. Our app will still function fully without this information.
2.2 Information We Collect Automatically
When you use our Service, we automatically collect:
- Device Information: Device type, operating system, browser type, and unique device identifiers
- Usage Information: How you interact with our Service, features used, and time spent
- Location Information: Approximate location based on IP address or precise location if you grant permission
- Log Information: IP address, access times, and technical details about your usage
3. How We Use Your Information
We use your information to:
3.1 Provide and Improve Our Service
- Create and manage your account
- Facilitate matches and connections
- Enable communication between users
- Personalize your experience
- Improve our algorithms and features
3.2 Safety and Security
- Verify user identities
- Detect and prevent fraud and abuse
- Enforce our Terms of Service
- Protect user safety
4. Data Security
We implement comprehensive security measures to protect your information:
4.1 Technical Safeguards
- Encryption: Data encrypted in transit and at rest
- Secure Servers: Industry-standard security protocols
- Access Controls: Restricted access to personal information
- Regular Audits: Security assessments and monitoring
Important: While we implement strong security measures, no method of transmission over the internet is 100% secure. Please be cautious about the information you share and report any suspicious activity immediately.
5. Your Privacy Rights
You have several rights regarding your personal information:
5.1 Access and Portability
- Request a copy of your personal data
- Download your information in a portable format
- Receive details about how we process your data
5.2 Deletion
- Delete your account and associated data
- Request deletion of specific information
- Withdraw consent for data processing
- Account Recovery: When you request account deletion, we deactivate your account immediately but allow recovery for 90 days. After 90 days, your data is permanently deleted from our servers
- Automatic Deletion: Accounts inactive for more than 6 months are automatically deleted to protect your privacy
How to Exercise Your Rights: Contact us at help@pulsedating.in or through your account settings. We will respond to requests within 30 days.
6. Additional Privacy Protections
6.1 Data Minimization
We collect only the minimum data necessary to provide our services. You are not required to provide sensitive information to use our platform.
6.2 Account Inactive Management
To protect your privacy and maintain data security:
- Accounts inactive for more than 6 months are automatically deleted
- We send notifications before deletion to allow reactivation
- This helps ensure only active users' data is stored on our servers
6.3 User Responsibility
By using our service, you acknowledge that:
- You are responsible for the accuracy of information you provide
- You understand the risks of sharing personal information online
- You agree to use our platform responsibly and legally
- You will not hold Pulse liable for interactions with other users
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. These include:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Help us understand user behavior and improve our service
- Advertising Cookies: Used to show relevant ads and measure campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit functionality.
8. Data Security Breach Notification
In the unlikely event of a data security breach that may affect your personal information, we will notify you within 72 hours and provide details about the incident, potential impact, and measures taken to address the issue. Please contact us immediately at help@pulsedating.in.
9. International Users
Pulse operates globally and may transfer your information to countries other than your country of residence. We ensure that all such transfers comply with applicable data protection laws and provide appropriate safeguards for your personal information.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
help@pulsedating.inWe operate remotely and respond to all inquiries within 48 hours.
Questions About Our Privacy Policy?
If you have any questions about our privacy practices, please feel free to contact us at: